Get Help

If you are nearing crisis point

Each Crisis Sanctuary will have 3 trained Crisis Intervention Workers who will provide recovery-focused crisis support in a trusted and consistent space for people who require out of hours mental health support. If required, onward community referrals will be made. If you would prefer not to attend the Crisis Sanctuaries, support can be provided via telephone or through video calling platforms. The Crisis Sanctuaries are for anyone near, or at crisis who need a safe space to talk.

0330 822 4100 Visit us

Lines are open: 4 PM to 11 PM Monday to Sunday

We offer drop-in services in Chilwell, Mansfield and Worksop:

Chilwell: 6 PM to 11 PM Monday to Sunday

Mansfield: 4 PM to 9 PM Monday to Sunday

Worksop: 5 PM to 10 PM Wednesday and Sunday

Nottingham City: 6 PM to 11 PM Monday to Sunday

If you need support outside of our opening times, please call mental health helpline on:

0808 196 3779

Lines are open 24/7 and one of our team will support you.

If you need emergency support

Call 999.

Go straight to A&E if you can.

Your GP can also be contacted by phone if you need an immediate help.

Outside of surgery hours you can call NHS Direct for more guidance on 111. The service is open 24 hours a day, 7 days a week.

If you cannot access support by yourself, ask someone to help you. If you are very worried, you can go straight to A&E at any time. If you cannot get there safely, please call 999.

Mind Nottinghamshire

Nottinghamshire Mind provides services for people with mental health issues. We deliver services and support to the most vulnerable in our community, including education and information groups for men and women, promoting recovery and emotional wellbeing.

We exist to provide support, information and guidance on mental health issues and are a focal point for people with mental health issues, inclusive and there for everyone. We are an organisation in which people can feel safe and distance themselves from the stigma that exists in the outside world.

Our goal is to promote recovery, instil knowledge and involve the community. We seek to empower people to take responsibility for their own mental health recovery. We provide a supportive and empowering environment for people with mental health issues and their carers, a place for people with mental health issues to go to feel accepted, signposted, supported and to help people move forward with their lives.

Call: 0800 470 0203

Open: 9 AM to 4 PM Monday to Friday

Turning Point

Turning Point is a social enterprise delivering innovative integrated care in communities, specialising in substance misuse, mental health, learning disability, employment services, criminal justice, primary care and public health across England since 1964.

We believe that everyone has the potential to grow, learn and make choices. We support people with a range of mental health and emotional conditions, dual diagnosis and other complex needs to recover and live independently.

We aim to continue to adapt to an ever-changing environment to provide support to more people and improve their health and wellbeing. In 2019/20 we supported over 114 000 people in our services. 60% of our staff have a lived experience of the people they support and 95% of our registered services have a good or outstanding CQC rating.

Call: 0808 196 3779 Line Open: 24/7

Framework

We are a charity delivering housing, health, employment, support and care services to people with a diverse range of needs across the East Midlands and the North of England.

Regardless of their past, or the challenges they face, we empower people to achieve financial stability, social inclusion and independence, because we believe that everyone has the right and potential to achieve a better future.

Our dedicated staff support individuals and families from diverse backgrounds, of all faiths and none, helping them to overcome the problems of their past and achieve better, brighter futures.

Since 2001, we have helped tens of thousands of people to change the direction of their lives – empowering them to overcome many issues such as homelessness, addiction, mental ill-health and unemployment, enabling them to live successful, independent lives in the community.

Call: 0115 841 7711

Drinkline

UK-wide helpline for anyone concerned about their alcohol use or someone else's.

Call: 0330 123 1110

Webchat available (check website)

Charges and hours vary

Frank

Friendly, confidential drugs advice.

Call: 0300 123 6600

Webchat available (check website)

Charges and hours vary

GamCare

Information, advice, support and free counselling for the prevention and treatment of problem gambling.

Call: 0808 802 0133

Webchat available (check website)

24 hours a day, 7 days a week

Hetty's

Support for families affected by drug and alcohol misuse.

Call: 08000 850 941

Webchat available (check website)

Support Line: 9am - 6pm Daily

Email: info@hettys.org.uk

Child Bereavement UK

Child Bereavement UK supports families when a baby or child of any age dies or is dying, or when a child is facing bereavement.

Call: 0800 028 8840

Webchat available (check website)

Email: support@childbereavementuk.org

Support available 9am - 5pm, Mon - Fri

Cruse

Offers support for bereaved people. Also supports those bereaved by pets.

Call: 0808 808 1677

Webchat available (check website)

Email: helpline@cruse.org.uk

Free helpline, hours vary.

Carers UK

Support for unpaid carers for family or friends.

Call: 0808 808 7777 (England, Scotland, Wales)

Call: 028 9043 9843 (Northern Ireland)

Email: advice@carersuk.org

Hours and charges vary within nation.

Family Action

Provides emotional and practical support around family pressures.

Call: 0808 802 6666

Text: 07537 404 282

Webchat available (check website)

Email: familyline@family-action.org.uk

Free call Mon-Fri, 9am - 3pm & 6pm - 9pm

Child and Adolescent Mental Health Services

Nottinghamshire Child and Adolescent Mental Health Services are for people up to 18 years old in Nottinghamshire. They are sometimes called CAMHS.

Call: 0115 8542 299

Line open: Mon-Fri, 8am - 5pm

Online self-referral form (check website)

Childline

Call: 0800 1111

Open: 7.30am to 3.30pm Everyday

Kooth

Effective and personalised digital mental health care. Letting children and young people thrive. Pioneering great digital mental healthcare for everyone.

Open: 24/7

Shout

Shout is a free, confidential, anonymous text support service. You can text us from wherever you are in the UK. If you are struggling to cope and need to talk, our trained Shout Volunteers are here for you, day or night.

Text: 85258

Open: 24/7

StepChange Debt Charity

Comprehensive debt advice for people in the UK.

Call: 0800 138 1111

Webchat available (check website)

Mon - Fri: 9am - 5pm, Saturday: 8am - 4pm

B-EAT

Support and information relating to eating disorders.

Call: 0808 801 0677 (adults over 18)

Call: 0808 801 0711 (youth line under 18)

Email: help@beateatingdisorders.org.uk (adults over 18)

NHS 111

Health advice and reassurance.

Call: 111

111 is free from landlines and mobile

Shelter

Housing and homelessness charity offering advice and information.

Call: 0808 800 4444

Webchat available (check website)

Tuntum

Housing and homelessness advice and support.

Call: 0115 916 6066

Email: admin@tuntum.co.uk

Samaritans

24 hour service offering support to anyone dealing with negative thoughts and feelings.

Call: 116 123
Text: 07725 90 90 90
Email: jo@samaritans.org

Open: 24/7

Crisis Team

A clinical crisis resolution service that offers assessments to people with significant mental illness who would otherwise be admitted to hospital.

Open: 24/7

Kooth

Effective and personalised digital mental health care. Letting children and young people thrive. Pioneering great digital mental healthcare for everyone.

Open: 24/7

Veterans' Gateway

Veterans' Gateway is the first point of contact for veterans/military personnel and families seeking support.

Call: 0808 802 1212

Text: 81212

Webchat available (check website)

Royal British Legion

Helps and support members of the Royal Navy, British Army, Royal Air Force, veterans and their families.

Call: 0808 802 8080

Open: 8am to 8pm, 7 days a week

Webchat available (check website)

Age UK

Support for older people.

Call: 0800 678 1602

Lines are open 8am-7pm, 365 days a year.

The Silver Line

Information, friendship and advice to older people.

Call: 0800 470 80 90

Open: 24 hours a day, 7 days a week.

BACP (British Association for Counselling and Psychotherapy)

BACP is a membership organisation that sets standards for therapeutic practice. Their online directory can be used to locate a professional counsellor, who will usually charge for their services.

Call: 01455 883300

Line open Mon - Fri, 10am - 4pm.

Email: bacp@bacp.co.uk

Relate

Counselling and workshops on relationships and family issues.

Call: 0300 100 1234

Webchat available (check website)

Switchboard, the LGBT+ helpline

Free support and information to lesbian, gay, bisexual, transgender and non-binary communities.

Call: 0300 330 0630

Open: 10am - 10pm, daily.

Email: chris@switchboard.lgbt

Webchat available (check website)

POW

Supports the rights of sex workers and those at risk of being exploited.

Call: 0115 924 9992

Email: admin@pow-advice.co.uk

Mens Advice Line (men only)

Confidential helpline for men experiencing domestic violence in any relationship.

Call: 0808 801 0327

Helpline is free from most landlines and mobiles and is open Mon - Fri, 9am - 5pm.

Email: info@mensadviceline.org.uk

Webchat available (check website)

NAPAC (National Association for People Abused in Childhood)

Offers support to 18+ adult survivors of all types of childhood abuse.

Call: 0808 801 0331

Line open: Mon, Wed, Fri 10am - 4pm / Tue & Thu 2pm - 9pm

Rape Crisis

Rape Crisis centres provide free support and services for victims and survivors of rape, sexual assault, sexual abuse and all forms of sexual violence.

Call: 0808 802 9999

2pm-2.30pm and 7-9.30pm every day, and 3-5.30pm weekdays

Calls are free from landlines and some mobiles.

Webchat available (check website)